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Lean Foundations self-assessment

How well does your organisation deliver what customers value, with little waiting, rework or excess stock? Choose the answer that best describes your organisation today.

  1. Customer value · 1 of 15We know which product or service features our customers value most.
  2. Customer value · 2 of 15Customer complaints and returns are reviewed regularly and acted on.
  3. Customer value · 3 of 15Teams can explain how their work affects the customer.
  4. Value stream visibility · 4 of 15We have mapped the flow of at least one key product or service from order to delivery.
  5. Value stream visibility · 5 of 15We know our total lead time and how much of it is waiting.
  6. Value stream visibility · 6 of 15Delays, stock and rework points are visible to the people who can fix them.
  7. Flow and standard work · 7 of 15Work moves between steps without long queues or batches.
  8. Flow and standard work · 8 of 15The best known way to do key jobs is written down and followed.
  9. Flow and standard work · 9 of 15Output does not depend heavily on who is on shift.
  10. Pull and demand alignment · 10 of 15We produce or process work according to actual demand, not only forecasts.
  11. Pull and demand alignment · 11 of 15Stock levels for key items are set, visible and reviewed.
  12. Pull and demand alignment · 12 of 15Bottlenecks are known and managed deliberately.
  13. Continuous improvement · 13 of 15Problems are traced to root causes rather than patched.
  14. Continuous improvement · 14 of 15Improvement ideas from employees are captured and implemented.
  15. Continuous improvement · 15 of 15Leaders review improvement results on a fixed routine.